Please read these Terms & Conditions carefully before accessing or using the 332zk platform. By creating an account or placing a wager, you confirm your acceptance of every clause set out below.
The 332zk platform is open exclusively to natural persons who are resident in Indonesia and are at least 21 years of age. Age and identity verification may be required before any withdrawal is processed.
Each individual is permitted to hold exactly one 332zk account. Duplicate accounts — regardless of the device, email address, or name used — will be closed and any associated funds may be forfeited in accordance with these Terms.
All transactions on 332zk are denominated in Indonesian Rupiah (IDR). Withdrawals are subject to KYC verification. Minimum deposit is Rp 10.000; minimum withdrawal is Rp 50.000. No platform-side fees apply.
All bonus funds carry wagering requirements that must be satisfied before a withdrawal can be requested. Bonus terms are stated clearly on each promotion page and form part of these Terms & Conditions.
332zk reserves the right to impose account restrictions, cooling-off periods, or permanent self-exclusion at any time — at the member's request or if problem-gambling indicators are detected. See our Responsible Gaming page for details.
These Terms are governed by the laws of the jurisdiction in which 332zk holds its international gaming licence. Any dispute that cannot be resolved through our support channels will be referred to binding arbitration under those laws.
332zk reserves the right to amend these Terms at any time. Continued use of the platform following notification of an amendment constitutes acceptance of the revised Terms. The current version is always published at this URL.
In these Terms, the following expressions carry the meanings set out below unless the context clearly requires otherwise:
Access to and use of the 332zk Platform is subject to the following eligibility requirements, all of which must be satisfied on a continuous basis:
332zk reserves the right to request documentary evidence of age, identity, and residency at any time. Failure to provide satisfactory documentation within a reasonable timeframe — typically 72 hours of a request being issued — may result in account suspension until compliance is achieved.
To access the full functionality of the 332zk Platform, you must complete the registration process at 332zk Login. You agree to provide accurate, current, and complete information during registration and to keep that information updated at all times. Required registration details include your full legal name (as it appears on your government-issued identity document), date of birth, Indonesian residential address, and a valid contact method.
Each individual is permitted to register and maintain exactly one Account on the 332zk Platform. Operating more than one Account — whether under the same name, a different name, a different email address, or from a shared device — constitutes a material breach of these Terms. 332zk uses device fingerprinting, IP analysis, and payment-method matching to detect duplicate accounts. Where duplication is confirmed, all accounts involved will be closed and any balances may be forfeited.
The name on your 332zk account must exactly match the name on the bank account or e-wallet you use for deposits and withdrawals. Mismatched names will result in withdrawal requests being placed on hold pending KYC clarification. 332zk cannot be held liable for delays arising from inaccurate registration information supplied by the Member.
All accounts on 332zk are denominated exclusively in Indonesian Rupiah (IDR). There is no facility to hold a balance in any other currency. All displayed amounts, bonus values, wagering requirements, and transaction records are expressed in IDR.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or two-factor authentication (2FA) codes with any third party under any circumstances. 332zk will never ask you for your password via any channel, including live chat or email.
You agree to notify 332zk immediately — via the support email at support@332zk.net — if you suspect any unauthorised access to, or use of, your Account. 332zk will take reasonable steps to investigate and, where appropriate, secure the Account. However, 332zk shall not be liable for any losses arising from unauthorised access that results from your failure to maintain adequate credential security.
332zk accepts deposits via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia), OVO, DANA, GoPay, ShopeePay, and LinkAja. Supported channels may be updated from time to time; the current list is displayed on the deposit page within your Member account.
The minimum deposit amount is Rp 10.000. There is no platform-imposed maximum deposit limit, although individual payment providers may apply their own transaction ceilings. Members seeking to increase deposit limits as part of a responsible gaming plan should contact support.
Deposits made via bank transfer (BCA, BRI, BNI, Mandiri, and others) are typically credited to the Member's Account within 1–3 minutes of the transfer being confirmed by the originating bank. E-wallet deposits (OVO, DANA, GoPay, ShopeePay, LinkAja) are generally credited instantly. 332zk is not responsible for delays caused by the Member's bank or e-wallet provider.
By making a deposit, you confirm that the funds are derived from a lawful source and that you are the authorised holder of the payment instrument used. 332zk complies with applicable anti-money laundering (AML) standards and reserves the right to request source-of-funds documentation for deposits exceeding defined thresholds.
Initiating a chargeback or payment reversal through your bank or e-wallet provider while a corresponding Account balance remains is a material breach of these Terms. 332zk reserves the right to suspend the Account, reverse any associated winnings, and pursue recovery of the disputed funds by all available means.
A Member may request a withdrawal of their real-money Balance at any time, subject to: (a) completion of KYC verification; (b) no outstanding wagering requirements attached to the funds requested; (c) the account being in good standing with no active fraud investigation; and (d) the withdrawal amount meeting the minimum threshold of Rp 50.000.
Prior to processing a Member's first withdrawal — or at any point thereafter at 332zk's discretion — the Member must complete KYC verification by submitting: (i) a clear copy of a valid government-issued photo ID (KTP, passport, or SIM); (ii) proof of address dated within the last three months; and (iii) where applicable, proof of ownership of the payment method used for deposits. 332zk aims to complete KYC reviews within 24–48 hours of receiving complete documentation.
Approved withdrawal requests are typically processed to the Member's nominated bank account or e-wallet within under 5 minutes during normal operating conditions. Processing times may extend during periods of scheduled maintenance, peak transaction volume, or where additional verification is required. 332zk will communicate any delay exceeding one hour to the affected Member via their registered contact method.
Withdrawals will be directed to the same payment method used for the most recent deposit of equivalent or greater value, unless the Member provides satisfactory documentation to support an alternative destination. This policy is maintained to comply with AML best practices and to protect Members against fraudulent withdrawal redirection.
332zk does not charge fees on withdrawals. Any fees levied by the receiving bank or e-wallet provider are the sole responsibility of the Member and are deducted from the withdrawal amount by that provider, not by 332zk.
332zk offers a range of promotional bonuses to eligible Members, including welcome bonuses, reload bonuses, cashback, free spins, and seasonal promotions tied to events such as Idul Fitri, Imlek, and Ramadhan. All bonuses are subject to the specific terms stated on the relevant promotion page, which form part of these Terms & Conditions.
Unless explicitly stated otherwise on a promotion page, all bonus funds must be wagered a minimum number of times (the "Wagering Requirement") before they — or any winnings derived from them — may be withdrawn. The applicable multiple is stated on each promotion. Bets placed using Bonus Funds while wagering requirements remain unsatisfied do not count toward the real-money Balance for withdrawal purposes.
Different game types contribute at different rates toward the satisfaction of wagering requirements. As a general guide: slots typically contribute 100%; live casino games (baccarat, roulette, blackjack) typically contribute 10%–20%; and sportsbook bets on pre-match markets with odds of 1.50 or higher typically contribute 100%. Exact contribution rates for each game are available in the promotion details. Bets placed on restricted games contribute 0%.
332zk reserves the right to void bonus funds and any associated winnings, and to close the Account, if the Company reasonably determines that a Member is exploiting bonus offers — including through low-risk hedging strategies, arbitrage wagering, or the use of multiple accounts to claim the same promotion more than once.
Bonus funds that remain unused or for which wagering requirements have not been completed within the stated validity period (typically 7–30 days from the date of crediting, as specified per promotion) will expire and be automatically removed from the Account. Expired bonus funds cannot be reinstated.
332zk offers sportsbook betting (including mix parlay accumulators and voor bola Asian handicap markets), live casino games, slot titles, togel (Indonesia's traditional numbers lottery) draw markets, and other game formats. The availability of specific games and markets may vary at any time without prior notice, including during scheduled maintenance, licensing reviews, or studio-side technical issues.
All wagers are subject to acceptance by 332zk. The Company reserves the right to refuse, limit, or void any bet at its discretion — including where: (a) there is reasonable suspicion of match-fixing or event manipulation; (b) a technical error has caused incorrect odds or payouts to be displayed; (c) the event in question has already commenced at the time the bet is placed on a pre-match market; or (d) the bet exceeds the applicable stake limit for the market.
Sports bets are settled in accordance with official results published by the relevant governing body (e.g., PSSI for BRI Liga 1, FIFA for international competitions). Live casino game outcomes are determined by the certified RNG or physical dealing equipment of the studio provider (Evolution Gaming, Pragmatic Play Live) and are final. Slot outcomes are generated by certified RNG software and are final upon display of the result screen.
In the event of a technical malfunction that interrupts a game round or bet settlement, 332zk will make every reasonable effort to reconstruct the session and settle the outcome correctly. Where reconstruction is not possible, the affected wager will be voided and the stake returned to the Member's Balance. 332zk shall not be liable for losses arising from malfunctions caused by the Member's own device or internet connection.
The following activities are strictly prohibited on the 332zk Platform and constitute grounds for immediate account suspension, fund forfeiture, and referral to relevant authorities:
332zk is committed to the highest standards of responsible gaming. The Platform provides a suite of tools to help Members maintain control of their gambling activity, including: deposit limits (daily, weekly, monthly); session time limits and reality check reminders; temporary cooling-off periods; and permanent self-exclusion. These tools are accessible through the account dashboard or by contacting support at support@332zk.net.
If 332zk identifies behavioural indicators consistent with problem gambling — such as escalating deposit frequency, repeated deposit-limit override requests, or distressed communication with support agents — the Company may impose precautionary account restrictions without the Member's prior consent, in the interest of that Member's wellbeing. Such restrictions are not punitive and do not constitute a breach of this Agreement by 332zk.
For detailed responsible gaming guidance, self-assessment tools, and information on external support organisations, please visit our dedicated Responsible Gaming page.
All content on the 332zk Platform — including but not limited to the 332zk brand name, logo, design layouts, software code, game interfaces, promotional graphics, written content, and data compilations — is the exclusive property of 332zk or its licensors and is protected by applicable intellectual property laws.
Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to: reproduce, distribute, display, or create derivative works from any Platform content; reverse-engineer any software component of the Platform; or use any 332zk trademark or trade name without prior written consent.
To the fullest extent permitted by applicable law, 332zk's total aggregate liability to any Member arising from or related to these Terms or the Member's use of the Platform shall not exceed the total amount deposited by that Member in the 12-month period immediately preceding the event giving rise to the claim.
332zk shall not be liable — whether in contract, tort (including negligence), or otherwise — for: (a) loss of profits, revenue, or anticipated savings; (b) loss of data or information; (c) indirect, consequential, or special damages; (d) losses arising from Force Majeure events; or (e) interruptions to service caused by third-party payment providers, game studios, or telecommunications infrastructure.
332zk collects, processes, and stores Member personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and agree to the Privacy Policy. In summary, 332zk uses Member data to: verify identity and eligibility; process transactions; deliver customer support; personalise the Platform experience; comply with legal and regulatory obligations; and detect fraud or prohibited conduct.
332zk does not sell Member personal data to third parties for their own marketing purposes. Data may be shared with licensed third-party service providers (payment processors, KYC verification services, game studios) strictly on a need-to-know basis and subject to appropriate data protection agreements.
A Member may close their Account at any time by contacting 332zk support. Account closure requests will be processed within 5 business days. Any verified real-money Balance at the time of closure will be returned to the Member's nominated payment method, subject to KYC requirements being met. Bonus Funds are forfeited upon account closure.
332zk reserves the right to suspend or permanently close any Account — with or without prior notice — in the event of: (a) actual or suspected breach of these Terms; (b) fraudulent activity or AML concerns; (c) ineligibility (including discovery that the Member is under 21 or not resident in Indonesia); (d) failure to complete KYC within the required timeframe; or (e) any other circumstance that 332zk reasonably deems to constitute a risk to the integrity of the Platform or the safety of other Members.
Upon account closure — by either party — all licences granted under these Terms are immediately revoked. Clauses relating to intellectual property, limitation of liability, governing law, and any outstanding financial obligations survive termination.
These Terms are governed by, and construed in accordance with, the laws of the jurisdiction in which 332zk holds its international gaming licence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
In the event of any dispute, claim, or controversy arising from or relating to these Terms or the Member's use of the Platform, the parties agree to first attempt resolution through 332zk's internal complaints procedure, initiated by contacting support@332zk.net with full written details of the complaint. 332zk will acknowledge receipt within 24 hours and provide a substantive response within 5 business days.
If a dispute cannot be resolved through the internal procedure within 30 days of the complaint being lodged, either party may refer the matter to binding arbitration under the rules of a recognised international arbitration body as designated by 332zk's licensing authority. The arbitration will be conducted in English. The arbitrator's award shall be final and binding on both parties.
332zk reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to Members via a notice on the Platform and, where practicable, via the Member's registered email address or account notification system, with a minimum of 7 days' notice before the amended Terms take effect — except where an immediate amendment is required by law, regulation, or to address an urgent security or fraud risk.
The most current version of these Terms is always accessible at https://332zk.net/terms-conditions and is identified by the version number and "Last Updated" date displayed at the top of this page. Continued use of the Platform after the effective date of any amendment constitutes the Member's acceptance of the revised Terms. If you do not accept the amended Terms, you must close your Account before the effective date.
If you have any questions, complaints, or requests relating to these Terms & Conditions, please contact the 332zk support team through the following channel. All legal correspondence should be submitted in writing to ensure a full and accurate record is maintained.
For responsible gaming enquiries, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page or contact support directly. For general platform questions, our FAQ page addresses the most common member enquiries.
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Gambling involves financial risk. Play responsibly. Adults only (21+). 332zk is internationally licensed and regulated.